Caring for our community since 1996
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Caring for our community since 1996

Nursing Awards

Union Plaza Building

Union Plaza Care Center

At Union Plaza, we boast comprehensive nursing and medical services, coupled with an array of unique social and recreational programs in order to allow our residents a full, healthy and active lifestyle. Moreover, our trained rehab and pain care teams foster skills geared toward independent, productive living to the highest level possible.

We understand that choosing a nursing or rehab facility for your loved one is indeed a trying time, full of questions and research. At Union Plaza you can feel comfortable and secure in knowing that you have made the best choice for your parent or grandparent.

We invite you to peruse this site, contact us, and/or visit our facility. In order to enable us to devote time to answering your questions personally and giving you a thorough tour, please phone ahead to schedule an appointment at your convenience

Union Plaza Care Center

~에Union Plaza Care Center에서는 종합적인 간호 및 의료 서비스와 더불어 거주자분들이 온전하고 건강하며 활동적인 라이프스타일을 즐기실 수 있도록 저희 시설만의 다양하고 고유한 사회 및 레크리에이션 프로그램을 제공합니다. 또한 훈련된 재활 및 통증 관리팀은 최대한 독립적이고 생산적인 생활을 영위하실 수 있도록 도와드립니다.

소중한 가족 또는 친지분을 위하여 간호/재활 시설을 고르는 일은 수많은 질문과 조사로 가득 찬 쉽지 않은 과정임을 저희는 깊이 이해하고 있습니다. Union Plaza Care Center에서는 부모님 또는 조부모님을 위한 최선의 선택을 목표로 하기에 편안하고 안심적인 결정을 내릴 수 있도록 도와드립니다.

이 사이트를 정독하신 후, 저희에게 연락 또는 방문하실 수 있도록 여러분들을 초대합니다. 귀하의 질문에 개인적으로 답변을 드리고, 시설투어를 원하시는 분들께는 편리한 시간대에 사전예약을 하실 수 있도록 도와드립니다.

Union Plaza interior

What People Are Saying…

Jake C.

★★★★★

Lady name Ruth was very helpful today.

Javier Castro

★★★★★

The service that my mother got was in one word - Exceptional. The follow up and overall attention given was great. I felt that my mother was in good hands as she was going through rehab after her knee surgery. I would highly recommend this center to anyone that is looking for a caring team that truly care about their patients. A BIG “Thank You” to all care givers as well as the rehab team which helped my mother get back on her feet. I will be forever grateful to this great center.

Juan Encarnacion

★★★★★

Cindy Eng

★★★★★

Monique who works the 6th floor is the best! She takes time to listen and she really cares for the residents and their visitors. I trust with her my grandmother is getting great care.

Anwarul Azim

★★★★★

문혜원

★★★★★

우리 어머니 (Jung Oh)가 416호에 계십니다. 방문할 때 마다 느끼지만 정말 관리가 잘 되고있는 너싱홈입니다. 깨끗하고 또 예배가 주 4번이나 있고, 식사도 좋으며 한인직원들의 수고가 너무 감사했습니다. 어머니를 그곳에 모시고 자주 방문하는데 매번 감사한 마음이 넘칩니다. 맥슨 널싱수퍼바이저, 리크리에이션 담당 찬미씨모두 감사합니다

Jay Lou

★★★★★

Response from the ownerThanks!

Heidi Jenkins

★★★★★

Union care center took care of my mother for almost a year. The staff here are so caring. They treated me and my mother like family I came from Washington state to see my mother they let me stay with her. When she passed away they help me with everything. They are my angels thank you so much for everything you and your staff did

Response from the ownerWe’re proud to have your mother with us!

Victoria Yim

★★★★★

Response from the ownerThanks!

Quy Suu

★★★★★

I was met with a very courteous staff, and was assisted to visit a parishioner from my parish. As a pastor, I am so pleased to know that my people are being cared for in this wonderful place. The building seems very clean, and everyone very cheerful and happy, I see many young nurses and staff helping the elderly patients with a lot of care and compassion. I had a great conversation with one of the nurses that came by to check on my friend. God bless you for your good work and the compassion that you share To our most vulnerable people.

Response from the ownerAnd God bless you and yours!

Steffan H

★★★★★

My father Santoso been there for 3 weeks, the staffs are very kind, they take care my father very well.

Response from the ownerWe’re so happy to have your father with us at Union Plaza Care Center!

Kevin Lee

★★★★★

Very caring staffs. Wonderful service.

Response from the ownerThank you for your kind review!

Wu Tsien

★★★★★

Dear UPCC Management,I am writing to express my profound gratitude for the exceptional care provided to my mother, Lan Y., during her time at UPCC. Specifically, I wish to extend my deepest appreciation to RN Ingrid Richter, LPN Kevon Hawthorne, and CNA Julie Paul, whose unwavering dedication and compassion made an immense difference in my mother's life.Since July 2021, my 97-year-old mother has resided on the 7th floor of UPCC, where she has consistently received excellent care. However, last January, her health took a significant turn when she suffered a stroke, affecting not only her mobility but also her eating and drinking abilities. This challenging situation placed unprecedented demands and stress on her caregiving team, including Ingrid, Kevon, Julie, and others.Throughout this difficult period, Ingrid played a pivotal role in keeping me informed and engaged in my mother's care. Her proactive approach and effective communication ensured that my mother received the necessary attention and support from other medical professionals. Similarly, Kevon's expertise and compassionate care were invaluable in facilitating my mother's recovery journey.I cannot overstate the profound impact Julie had on my mother's well-being. Her dedication and genuine concern for my mother's welfare were evident in every interaction, reflecting the same level of care she would provide to her own family. I always felt reassured knowing that my mother was in such capable and caring hands.Despite the odds, my mother's remarkable resilience, coupled with the amazing care provided by Ingrid, Kevon, Julie, and the entire 7th-floor staff, enabled her to surpass expectations and overcome numerous challenges. It is with immense gratitude that I share the news of her recent progress, including her transition off the hospice program in April and her newfound engagement in daily activities, such as working on math problems.In light of these developments, I wanted to express my heartfelt appreciation to Ingrid, Kevon, and Julie for their outstanding contributions to my mother's care. Their professionalism, compassion, and commitment have not only impacted my mother's life but have also touched our hearts deeply.Please convey my sincere gratitude to Ingrid, Kevon, Julie, and the entire caregiving team at UPCC for their exemplary service and dedication. Their tireless efforts have made a significant difference in my mother's quality of life, and for that, my family and I will be forever thankful.With warmest regards,Wu

Clemens Chu

★★★★★

Hyunsam Park

★★★★★

Response from the ownerThanks!

Imelda Siu

★★★★★

Facilities very clean. Very transparent when answering our concerns excellent customer services

Response from the ownerThank you very much! We pride ourselves on our service and cleanliness at Union Plaza!

kwong ip

★★★★★

Response from the ownerThank you!

★★★★★

Union Plaza Nursing is absolutely the best. Staff members work efficiently to accommodate their residents and patients' needs the best way possible.

Response from the ownerThank you, we're so proud of all our staff at Union Plaza!

Diana Cankes

★★★★★

I have had the unfortunate opportunity of having two different family members need the care of a rehabilitation center; and if I had to choose any location over and over again it would be union plaza!! The team of staff and attention to care was amazing. I felt so comfortable leaving my family in their hands knowing they would be well taken care of. Thank you to Debbie and her team for always making us feel comfortable and assuring us that our family was in the best hands. You never want to see you family need rehab but if anyone does, union plaza is the place to be!

Response from the ownerThank you so much!

Jovita Choi

★★★★☆

Response from the ownerThank you

mohamed elsayad

★★★★★

Helpfull staff to register and great service at 7th floor.

Response from the ownerWe are here to help always

honeybrown greene

★★★★★

youngrin kim

★★★★★

Dear Union Plaza Doctors, Nurses & staff,Thank you so much for caring for our dad SSK. We would like to express our profound gratitude for the exceptional care that you gave him as well as the excellent communication. As an ICU RN and a Physician, we were truly amazed by how caring and attentive you were. A truly outstanding place.

Howard Dong

★★★★★

Wonderful staff. Jane Yeh, Chris Leung, Nurse Han, Nurse Joe, Nurse Stella among others were very caring and pleasant when my mom was at Union Plaza. I did research and Union was the better one.

Chloe Chisholm

★★★★★

Soooo amazing care for my grandma

Shirley Chen

★★★★★

My 83 years old mother-in-law has been living in Union Plaza for almost 5 years. Our family are very happy with the services has been provided to her. Union Plaza has very good staffs: Nurses, nutritionist, assistant nurses, care assistants, administrative staff and other professionals all of them are very trained. They have been provided exceptional care and services to the seniors. I am giving 5 stars review to the Union Plaza. I think Union Plaza is one of the best senior care in Flushing. I am highly recommended to anyone.

Prantik Kundu

★★★★★

This is the first rehab/nursing home experience our family has had. My mother, 74, needed three weeks of rehab after knee replacement surgery. We selected Union Plaza due to its high rating on Google, location, and availability of a single room that was covered by medicare. The admissions process was smooth; we had a single point of contact (Vivian) who was very communicative and efficient. The facility had in-house physical therapy facility and my mother received PT every weekday.My mom had a visit to her surgeon's office mid-stay, and was (unprompted) accompanied by an aide staff for the whole visit and transport, which was also arranged wholly by the administration dept. Her surgeon indicated that her recovery is going very well, so the rehab care my mother received at the Union Plaza was effective. The facility had a few single rooms while most on the rehab floor were doubles, but nevertheless many of the double rooms had single occupants so there are options. The facility is conveniently located in northwest Queens and the Whitestone Bridge (Bronx). Importantly they have a free parking lot with open spaces every time we went to park - this is a big deal given how busy its location is. As the family, from the moment we walked in we were treated with utmost courtesy and compassion. The facility was safe and hygienic during the entirety of my mother's stay. At discharge, I lost count of how many people knew my mother by name and said goodbye as we left, as they seemingly knew all the other patients as well. A wide variety of staff were continuously attending to all aspects of care, from diet to cleanliness, and of course proving her meds. Many of the staff regularly went above and beyond in addressing my mother's needs and preferences, which is noteworthy because she is particular (we're Indian) and the period after the surgery was nerve-wracking for her. I'll call out Ms. Josephine for being so committed; when my mom was in pain or had poor mood (to which she is prone), or when she needed to go to the bathroom, or practice a walk, and even out to the car as we drove away, she provided physical assistance but also emotional support and outright affection, which had a big impact on my mom's take on the whole experience. They lave a large, active, and accessible social worker staff who is on point in reporting medical status and changes, and coordinating the in-house care/follow-up care as well. The care manger (I believe Alex/Andrew) was overwhelmingly helpful in addressing smallest details regarding my mom's stay, such as reminding me to log out of Netflix on the room's Smart TV on the way out. I didn't understand where he (and others for that matter) got their energy, and indeed I don't have an explanation other than genuine compassion. As for criticisms, the food was generally of good quality and supply albeit similar to hospital food and adherent to dietary restrictions. The floor we were on could use a fresh coat of paint but is was basically fine aesthetically, albeit not luxurious (to set expectations). The bathrooms are very clean and the custodial worker on the 2nd floor was cheerful and generally wonderful. We had one incident with a difficult aide who seemingly was not informed on my mother's condition, and made some big mistakes in care. We reported it and it was dealt with immediately, the individual apologized profusely and we have not seen her since. Given all the other positives of the stay and medical care, I did not find it fair to deduct a star given this isolated incident. It is very clear these folks try very very hard alongside truly caring. It is hard to find this level of care in such a difficult line of work as caring for the elderly, and the level of execution that Union Plaza demonstrated over three weeks is remarkable given how difficult a business it is in.

Carol L

★★★★★

Response from the ownerThank you!

★★★★☆

It is a nice, clean,friendly, and spacious place for my father.

Response from the ownerThanks!

귀천

★★★★★

my mom is a resident at room 415 A and her name is Sook Hur.now I like to recognize my mom's nurse whose name is Seibert and really appreciate her care for my mom.she has a real warm heart for the patient and has a professional skill to take care of.I've never seen the nurse like Seibert. thank you for all the staff's effort.

Response from the ownerThank you so much for your kind review and recognizing Ms. Seibert in particular. We will be sure to share your kind words and experience with her and all of our staff as well. Thank you.

Larry Campana

★★★★★

I was a patient at this facility for 3 months. I was receiving great care from Ms. Azi. She very nice, caring, lovely , and compassion. I was recommend everyone to come here if their live ones need great care

Response from the ownerThank you very much Mr. Campana for your kind review! We will make sure to share your precious review and thoughts with our team and especially Ms. Azi!!!

dylan chen

★★★★★

We’ve been to multiple rehabs and Union plaza is just completely different. The level of care and support they provide is unbelievable, food are freshly made everyday for each patient’s needs and they hear every word you say and make changes immediately. Special thanks to Charlton and all the amazing staff to make my dad’s life better. Also thanks to the best nurse here Judith Azi, a professional at work and a better person at heart.

Response from the ownerThank you so much for your kind review! We are so happy we made a positive difference in his life! We will make sure to share your positive review with all of our staff!

Cathy K

★★★★★

My father fell and fractured his hip on June 8. When the hospital told my family that we needed to admit my father to a rehab center, they provided a few options near where we lived in Queens.When I went to check on the first rehab facility, it made me want to walk right back out. Patients in wheelchairs all seemed to be highly medicated and beds looked like there were bed bugs.When two friends told me they each had one of their parents at Union Plaza Care Center, they said no place is perfect but they were satisfied with the care and services Union provided.I called and connected with Chris Leong, Director of Admissions. Chris was patient and generous in answering my initial questions before getting a tour. I truly appreciated Chris’ help and effort in getting my father admitted in Union.Chris had Andrew give me and my mother a tour of the facility an hour after our call. Andrew was very warm and approachable. When my father was admitted, Andrew would engage with my father the time he was there and joked with him regularly. Appreciated that nice gesture.Jenny Medina (Director of Nursing) was on the floor one evening and was so warm when I was talking with her. She answered my questions and provided suggestions on future planning if my father would need long-term care.When my father was discharged after 19 days, the entire staff including Jane, the social worker, and all the nurses who are the unsung heroes, cheered him on as we were leaving so he could recover comfortably at home.All the staff I was in contact with seem to deeply care about the patients and genuinely are dedicated to serve. (They have to be since we know they're not doing it for the money.)Caring for aging parents can be challenging to navigate. Union made it less painful and scary.Thank you, Union Plaza Care Center.Cathy

Response from the ownerWe’re so proud of our staff!

Joanne Wang

★★★★★

Response from the ownerThank you so much for your kind review! Let us know if there is anything you wish to discuss further or what we can do for your loved one!

Andy Rivera

★★★★★

It was splendid to see the care and compassion given to Ramón and his family today. Father being present and Anointing Ramón and inviting us to sing a hymn at the end did so much for him and to comfort and support his family. Thank God for all that you do. Amen🙏🏽

Response from the ownerThank you so much for your kind review. We will be sure to share your review with our hard working staff who give everyday.

anthony bove

★★★★★

Union plaza care outstanding rehabilitation center including the nursing staff, physical therapy, and Miss Hann counseling advocate. I was there for only few days but the care was outstanding. The staff is dedicated and outstanding. The owners are lucky to have these exemplary health care professionals. The supervisor of meals service preparation was kind and compassionate. Including, the supervising nurses, nurse assistant s, and assistant for recreational activities on the third floor. She was outstanding and caring individual. The center provided transportation and it was outstanding experience. 🙏

Response from the ownerThank you so much for your kind review! We will make sure to let Ms. Hahn - social worker- know about your stellar review! Our staff are truly dedicated to your experience! We appreciate the recognition!

P C

★★★★★

Excellent rehab Center. Everyone's are very professional and kind. The place is super clean and very safe environment. They are very very helpful. My father was here in this rehab, he was very weak when he came in. But oh boy, the care he received, it was excellent. He got strongerand able to start walking. I really appreciate the entire team andeffort they made for my father. I like to say thank you admission office director Chris,who works on weekdays I believe, social worker Clara Hahn, rehab director CK Lee ,physical therapist and upstairs 2nd floor Dr. Neil Jaglall, supervisor Nurse Yelena, Allana ,Busjid, Kumar ,Ms. Won , CNA , the entire staff. And, Oh my goodness how can I forget the dietitian Teresa, she is the best ,she tried her every best level to provide ,so the patient can receive the best health. And security guards Thank you so much. Everyone at Union plaza care are very polite and kind. Treated us like family. wish I can give 10 stars to Union plaza care center, but there's only 5 stars are available, so I'm giving 5 stars. They really listens to you . They are the best.

Response from the ownerThank you so much for your kind review! We will make sure to share your kind honorable mentions with our amazing staff! And you are correct - we do treat you like family...because you are!

gunhee Yeo

★★★★★

저희 어머님이 허리를 다치셔서 한달넘게 계셨는데요. 특히 언어적인 부분으로 염려가 되었는데 모든 선생님과 간호원분과 재활치료사님들 특히 한국어로 친절하게 설명해 주셨던 클라라한 사회복지사님과 경상도 사투리를 쓰셨던 사회복지사님도 살뜰히 챙겨주셨어요 .덕분에 저의 어머니는 마지막날까지 모든 사람들 사랑과 관심으로 퇴원하셨답니다. 그동안 감사드립니다 . 모든 분들께 감사드려요

Response from the ownerThank you so much for your kind review! We will make sure to share your kind reviews with Clara and the rest of the Union Plaza team!

Joe Tom

★★★★☆

Friendly and attentive staff.

Response from the ownerThank you Joe for your kind review! Our staff work very hard to achieve positive outcomes. Is there anything we can do to improve our facility as a five star rating from you?

Wayne zhu

★★★★★

The staffs are helpful

Response from the ownerThank you!

Danny Wang

★★★★★

Great Rehab/nursing facility with excellent caring healthcare workers. So glad we choose Union Plaza Care Center for my mother and a very special thanks and appreciation to Nurse Stella!

Response from the ownerThank you so much for your kind review! We will share your high praise with our hard working staff...especially Stella!

Sandy Cho

★★★★★

All if Stuff very good and kindly.

Response from the ownerThank you so much Sandy for your good and kind review! Our staff appreciate the recognition of their hard work!

Jane Liang

★★★★★

Union Plaza has done a great job taking care of our mother since she moved in two years ago. We are very pleased that they have made her stay as comfortable as possible.

Response from the ownerThank you so much for your kind review! We have amazing staff who truly do care! Thanks again!

Amy Goldman

★★★★★

Andrew at the front entrance is SO SWEET. My mother's room is perfectly lovely. The staff had balloons and streamers up for Mother's Day. I get a really good vibe from this place.

Response from the ownerThank you so much for your kind review. We will make sure to share your kind review our staff. #goodvibes

Kane Lam

★★★★☆

Response from the ownerThank you for your kind rating! We will make sure to share this with our staff!

kwan lee

★★★★★

Response from the ownerThank you so much for your kind review! Our staff members appreciate your recognition!

Jack Kwok

★★★★★

Everyone have great service and very nice to take care my mom , thank you so much 🙏 。

Response from the ownerWe’re so happy that you gave us the opportunity to take care of her, here at Union Plaza Care Center!

David Lee

★★★★★

This is the best rehab facility I have visited.

Response from the ownerThank you so much, David! Our staff work very hard everyday to deliver the care your loved one deserves! We appreciate your honest review!

Suggested Visiting Hours are: 10 a.m. to 8 p.m. daily.

NYS Dept of Health regulations require ALL visitors to provide a negative test result (within 24 hours of your visit).

Skilled Nursing

Union Plaza Care Center provides a modern, updated integration of nursing and rehabilitation treatment that also incorporates an old-fashioned personal touch to make our residents feel at home.

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Rehabilitation

Union Plaza Care Center offers unapparelled rehabilitation and nursing services ensuring all residents needs are met to the highest standard.

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Long-term Care

Union Plaza Care Center provides a seamless transition to community living whereby the resident can live to their highest level of functioning in a safe manner.

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Union Plaza Care Center

10 months ago

Union Plaza Care Center wishes everyone Merry Christmas …. ~ Be filled with ᗯOᑎᗪEᖇ! Be touched by ᑭEᗩᑕE! Believe in ᗰIᖇᗩᑕᒪEᔕ! May your walls know ᒍOY, every room hold ᒪᗩᑌGᕼTEᖇ, and every window open to great ᑭOᔕᔕIᗷIᒪITY! Have a ᖴEᔕTIᐯE & ᒍOYOᑌᔕ Holidays! 🎄🎁🤗 ... See MoreSee Less

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Union Plaza Care Center

11 months ago

May we all Give Thanks and Gratitude for the people in our lives and good fortunes. Wishing you Warmth, Love and PEACE this Thanksgiving and ALWAYS.

Happy Thanksgiving!

#nursinghome #queens #skillednursingfacility #flushingqueens #SkilledNursing #flushing ... See MoreSee Less